Shipping Policy
Shipping & Delivery Policy
Thank you for shopping with Cheers Together Gift House.
We sell both digital download products and made-to-order physical products. Please read the information below carefully so you understand how delivery works for each product type.
Digital Products
Digital wall art products are delivered electronically.
No physical item will be shipped for digital download products. After purchase, your digital files will be available through the download link provided after checkout or by email.
Digital products do not require shipping, and no shipping fee applies to digital-only orders.
Physical Products
Our physical products, including mugs, T-shirts, hoodies, coasters, hats, tote bags, and home products, are made to order.
This means your item is printed after your order is placed. We do not hold ready-made inventory. Production and shipping times may vary depending on the product, print provider, destination country, and carrier.
Most Printify orders are generally produced and shipped within 2–7 business days after the order is submitted and then shipped according to the selected shipping method and destination. This can vary depending on product type, order size, season, stock availability, and print provider workload.
Estimated Delivery Times
Delivery time includes two parts:
- Production time — the time needed to print and prepare your item
- Shipping/transit time — the time needed for the carrier to deliver your item after dispatch
Estimated delivery times vary by location and product.
General estimates:
| Destination | Estimated Shipping Time After Production |
|---|---|
| United States | 2–8 business days |
| Canada | 10–30 business days |
| United Kingdom & Europe | 10–30 business days |
| Australia & New Zealand | 10–30 business days |
| Rest of World | 10–30 business days, where available |
These are estimates only and are not guaranteed delivery dates. Delivery times can vary depending on shipping method, carrier, destination, customs, and other factors.
During busy periods, holidays, severe weather, customs delays, or carrier disruptions, delivery may take longer.
Shipping Costs
Shipping costs are calculated at checkout for physical products.
Shipping charges depend on the product type, delivery destination, shipping method, and print provider.
Digital download products do not have shipping charges.
International Shipping
We offer shipping to many countries, but availability may vary by product and destination.
Some countries or regions may not be available due to carrier restrictions, legal restrictions, or print provider limitations.
If we cannot ship a physical product to your selected destination, we will contact you as soon as possible.
Customs, Duties & Import Taxes
International orders may be subject to customs fees, import duties, VAT, taxes, or other charges when the package arrives in your country.
These charges are not controlled by Cheers Together Gift House and are the responsibility of the customer unless already collected at checkout. Customs delays may also affect delivery times.
Tracking Information
When your physical order ships, tracking information will be provided where available.
If your order includes items from different print providers, your items may be shipped separately and may have separate tracking numbers.
Some shipments may use untracked carrier services depending on the print provider, shipping method, and destination.
Tracking Shows “No Information Available”
Tracking information may take time to update after a shipping label is created.
For domestic deliveries, tracking updates can take up to 5 business days to appear, and for international deliveries, updates can take up to 7 business days.
If your tracking has not updated after this time, please contact us.
Incorrect Shipping Address
Please make sure your shipping address is complete and correct before placing your order.
Cheers Together Gift House is not responsible for orders delayed, lost, or returned due to an incorrect or incomplete address entered at checkout.
If you notice an address mistake after placing your order, please contact us as soon as possible. We will do our best to help, but once an order has entered production or has shipped, changes may not be possible.
Lost, Missing, or Delayed Packages
If your order appears to be delayed or missing, please contact us with your order number and tracking information.
We will review the issue and work with our print provider where possible. If the issue was caused by a production or fulfilment error, we will help arrange a suitable resolution.
We are not responsible for delays caused by incorrect addresses, customs clearance, carrier delays, weather events, public holidays, or circumstances outside our control.
Separate Packages
Items in the same order may arrive in separate packages.
This can happen when products are fulfilled by different print providers, produced at different locations, or shipped separately for logistical reasons.
Questions
If you have any questions about your order, shipping, tracking, or digital download delivery, please contact us through our Contact Us page.
We will do our best to help.